Samsung suspended sales of its Galaxy Note 7 smartphone on Friday, just two weeks after the flagship phone\'s launch, after finding batteries of some of the gadgets exploded while they were charging.
Koh said customers who already bought Note 7s will be able to swap them for new smartphones, regardless of when they purchased them.
(Kim Hong-Ji/Pool Photo via AP) Samsung's Note 7s are being pulled from shelves in 10 countries, including South Korea and the United States, just two weeks after the product's launch.
Customers who already bought Note 7s will be able to swap them for new smartphones in about two weeks, said Koh Dong-jin, president of Samsung's mobile business.
The recall, the first for the new smartphone, comes at a crucial moment in Samsung's mobile business.