The company’s unwieldy catalog arrived at the house sometime before the holidays — its pages as thin as onion skin to cram in all that general merchandise — and he’d circle the toys he’d like for Christmas.
Earlier this week, Sears announced it was closing at least 20 more stores, including the one at the Rhode Island Mall, all going the way of pay phones, Blockbuster Video and full-service gas stations.
Once the mall, then called Midland Mall, opened a year later — the state’s first enclosed suburban mall — the variety of retail opportunities attracted shoppers from everywhere, Hayden remembered: “That was like the only stores we had here in Warwick.” But everything changes, she said, “sometimes for the good, sometimes for the not-so-good.
Sears was always around.
I was always learning more things from her." She paid for the extended warranty, knowing that if anything goes wrong Sears would send a repairman over to fix the problem or replace the item, a guarantee she had used and appreciated for years, as had generations of Craftsman tool owners.