The company is dealing with extremely controversial sexual harassment allegations, being sued by Google over allegedly stolen designs, and now it has to deal with another controversy altogether, this time of its CEO, Travis Kalanick, arguing — with harsh words, no less — with an Uber driver in a video caught by the car's dashcam.
Having the CEO of Uber in his car is the perfect time for Kamel to air what ails him about the company.
Kamel asks Kalanick if he's referring to Lyft, a rival ride-hailing service — suggesting that Uber can easily beat it, to which Kalanick responds: Kalanick asks Kamel what changes about Uber Black he's referring to, to which Kamel says that Uber changed the whole business; it dropped the prices, saying the original Black drivers started with $20.
Kamel appears to be telling the truth, because Uber has indeed cut fares a number of times since 2012, which has reduced longtime drivers' earnings.
The company is also currently conducting an independent investigation concerning sexual harassment claims, promising to deliver a diversity report within the next few months.